SHIPPING & DELIVERY POLICY
Last Updated: January 29, 2026
Shipping & Delivery Information
American Bulk Pallets offers shipping services across the United States, with international shipping available upon request and subject to custom freight quotation.
All shipments are handled through professional freight carriers to ensure safe transportation of palletized inventory.
United States Shipping
Free Standard Shipping
American Bulk Pallets provides free standard shipping for eligible orders within the United States.
Shipping Details
Cost: Free
Estimated Delivery Time: 5–10 business days
Carrier: Freight / LTL carrier
Tracking: Provided after dispatch
Delivery schedules may vary depending on carrier availability, freight scheduling, and destination.
Express Shipping
Customers who require faster delivery may select express shipping during checkout.
Express Shipping Details
Cost: $99.99
Estimated Delivery Time: 2–5 business days
Service: Priority handling and faster processing
Tracking: Included
Express shipping prioritizes order processing and carrier scheduling when available.
International Shipping
International shipping may be available for certain orders upon request.
For international deliveries:
• Shipping rates are calculated based on destination and freight size
• Freight coordination may vary depending on international logistics providers
• Customers will be contacted with a custom shipping quote before order fulfillment
International orders are processed only after the shipping quote has been approved by the customer.
Important Delivery Information
The following delivery conditions apply to pallet shipments:
• Orders are processed within 1–3 business days after payment confirmation
• A commercial delivery address is recommended for freight shipments
• Residential delivery may incur additional carrier fees depending on the freight provider
• All deliveries are curbside unless otherwise arranged with the carrier
• Customers should ensure the delivery location can safely receive pallet freight shipments
If the delivery location has special access requirements, customers should notify us before shipment.
Damaged Shipments
Customers should inspect all shipments upon delivery.
If any visible damage is observed:
• The issue must be reported within 24 hours of delivery
• Customers should document the damage with photos when possible
• Our support team will review the situation and assist with next steps where applicable
Failure to report damage within the stated timeframe may limit our ability to investigate the issue with the freight carrier.
Shipping Notes
Please review the following shipping conditions:
• Shipping fees are non-refundable once a shipment has been dispatched
• Delivery timeframes are estimates and may vary depending on carrier scheduling, weather conditions, or freight logistics
• Failed delivery attempts may incur additional carrier charges
• Customers are responsible for providing accurate delivery information during checkout
Order Tracking
Tracking information is provided once the shipment has been dispatched by the freight carrier.
Customers may receive tracking updates via email or through order communication when available.
Contact Information
If you have questions regarding shipping, delivery, or order status, please contact our support team.
American Bulk Pallets LLC
2125 Biscayne Blvd, Ste 204 #25392
Miami, Florida 33137
United States
Phone: +1 (656) 250-7440
Email: sales@americanbulkpallets.com
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM EST